Question:

When should I unplug my refrigerator?

Answer:

Only unplug your refrigerator in specific situations such as when the control panel displays all 8's or "PC-ER" after a power outage. It's important not to unplug your fridge if it has a trouble code, is beeping, flashing, or not cooling as this may erase vital diagnostic codes needed for accurate diagnosis by a technician. Additionally, do not unplug the refrigerator for ice maker issues. In some cases, unplugging the fridge may be necessary for troubleshooting purposes, but only if instructed to do so by a Samsung representative or technician.

Terms:

Trouble Code - A code displayed on the fridge's panel indicating a problem.

Diagnostic Code - A code used by technicians to diagnose fridge issues.

Power Outage - A temporary interruption in electricity supply.