Question:

What should I do if the standby light remains solid after pressing the power button on the remote and the TV?

Answer:

If the standby light remains solid after pressing the power button on the remote and the TV this indicates that an internal component has failed and the TV will require service. Click on the "Create Online Service Request" button below to begin the service process.

Terms:

Standby light - It is a little light that shows if the TV is waiting for you to turn it on.

Power button - A round button on your remote control or TV that helps you turn on the TV.

Internal component - Parts inside the TV that help it work.

Service - When someone comes to fix something that's broken.

Create Online Service Request - Asking for help from professionals by filling out a form on the internet.