Cyber
Question:
My
Samsung 7 series LCD TV turns off automatically. How can I fix this?
Answer:
A small number of Samsung 7
series LCD TV's are turning off automatically.
The following models are affected by this problem:
Samsung has released a firmware
update that corrects this problem click
on your model in the list above to be connected to the download center where
you can download the latest firmware for your TV. Samsung
recommends that you install this firmware update on your TV as a preventative
measure against this problem. If you have a USB memory drive, you can download the
firmware from our website. For complete instructions on downloading and
installing the firmware update, click your model number above to go to the download
page for your TV.
If you do not have a USB memory drive, Samsung can send
you a drive containing the firmware. To
have a copy of the firmware sent to you, call Samsung Customer Care at
1-800-Samsung (1-800-726-7864). Have your model and serial numbers on hand when
you call.
If
your television is turning off Continuously
and you are unable to install firmware then your TV will require service to
correct this issue, please click on the "Creat New Service" button
below
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