Question:

My TV shows the message "Check Fan No. 1" and turns off. What should I do?

Answer

If you turn on your television and you see the message “Check Fan No.1”, and then your TV shuts off, either the fan on your TV has failed or the software on your TV has become corrupted and you must get your TV serviced. Click the Create Online Service Request button below to begin the service process.

Example

Terms:

Check Fan No. 1 - A message indicating an issue with the first fan inside the television.

Corrupted Software - The TV's operating system isn't working correctly.

Get Serviced - Have the TV repaired by professionals.

Create Online Service Request - Initiate a request for assistance through the internet.