Question:

Why can't I swivel my Samsung TV's stand when it's not attached to the TV? Will it work once it's attached? What should I do if the stand still doesn't work after attachment?

Answer:

Samsung has designed the swivel stand to remain stationary until the TV is attached to it. If you are unable to swivel your TV’s stand when the TV is not attached, do not worry. After you attach the stand to the TV, you should be able to swivel the stand.

If you are still unable to swivel your stand after attaching it to the TV, you may have a defective stand. If this is the case, click the Create Online Service Request button below to begin the service process.

Terms:

Samsung - A company that manufactures electronic products, including TVs.

Swivel stand - A type of TV stand that allows the screen to rotate horizontally.

Stationary - Remaining in one place; not moving.

Attach - To connect or fasten one object to another.

Defective - Having a fault or problem that affects its performance or function.