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How To Activate Internet@TV
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Question:

 

How to activate and set up Internet@TV Service on my Blu-ray player?

 

Answer:

Internet@TV brings useful and entertaining content and services directly from the web to your player such as news, weather forecasts, stock market quotes, games, movies and music.

This article assumes the following:

    • Blu-ray is powered ON and connected to your TV and the TV is set to the input where the Blu-ray player is connected. For instructions on connecting your Blu-ray player to your TV, click here.  

To activate Internet@TV service, follow the steps below.

  1. Using the left and right arrow buttons on your Blu-ray remote move to the Internet@TV option and then press enter. Alternatively you can press the Internet@ button on the BD remote to launch Internet@TV.
  1. A series of messages appear on the bottom left corner of the TV screen showing the current state. The messages that are displayed toggle between starting>downloading>installing>starting. This process takes about 5 minutes depending on your network speed.   
  1. The main Internet@TV menu is displayed with a message ‘Connect to the internet and enjoy a variety of contents…’ which is shortly replaced with the Internet@TV General disclaimer and Privacy policy. This takes about a minute or less depending on network connection.  
  1. The General Disclaimer and Internet@TV privacy policies are displayed, if you agree select ‘Agree’ and then press enter, otherwise you will be returned to the previous menu.
  1. The Internet@TV service prompts you to update, press enter on the BD remote to select ‘OK’ and begin downloading the included free apps.
  1. A progress bar is displayed as each of the 6 apps is installed. The 6 included apps are: USA Today, Accuweather, YouTube, Blockbuster, Pandora, and Netflix. This installation process takes about 3-5 minutes depending on your network speed.  
  1. Once completed the last prompt appears confirming the installed services, press the enter button on the BD remote to select ‘OK’ and complete the installation.
  1. The main Internet@TV menu is displayed with icons for each of the available services you’ve downloaded. To get started select one of the services and follow the on screen prompts to set up your account.
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Notes:

  • Samsung Electronics shall take no legal responsibility for any interruption of the Internet@TV service caused by the service provider for any reason.
  • The Internet@TV service is used to download and process data via the Internet so that you can enjoy the contents on your TV screen. If the Internet connection is unstable, the service may be delayed or interrupted. Furthermore, the player may be turned off automatically. If this is the case, check the internet connection and try again.
  • The application service may be provided in English only and the contents available may vary, depending on the area.
  • When you use an application, the Full Screen button on the remote control does not operate, this is normal.
  • For more information about the Internet@TV service, visit the web site of the applicable service provider.
  • The services provided are subject to change, depending on the Internet@TV app service provider.
  • The Internet@TV service contents may differ according to the firmware version.
  • For-a-fee DivX contents with copy protection can only be played using an HDMI cable. If you have connected your player to your TV using component or composite cables, the player will not be able to output the divX video signal and you will see a blank screen or the popup message 'cannot play current file'.

 

 

 

 

 

 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


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