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I Have Already Registered My Player And Need To Add App Cash
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Question:

How do I login to my Samsung account and add App cash?

 

Answer:

Getting Started:

  • You will need a PC
  • Internet connection
  • The email address and password used when you registered your product. If you have forgotten your password, see step 2 for reset instructions.
  • If you have forgotten the email address used you will have to create a new account, click here for step by step instructions for creating an account.

To login to your Samsung account and add App cash, follow the steps below.

  1. Using your PC go to www.samsung.com and then click Login on the top right of the page. The Owners Login page loads.
  1. Enter the email address and password used when you first registered your product. If you have forgotten your password, click 'Forgot your password' below the password field to reset it.
  1. The main Samsung web page is displayed as you are logged into your account. Notice ‘Logout’ on the top right of the page.
  2. Click Apps at the top of the page. The main apps page displays.
  1. Scroll to the bottom of the page and click Refilling your App Cash.
  1. The ‘Terms and Conditions of Service and Sales’ agreement is displayed.  Make the appropriate selection under ‘Please choose one’.  If you agree to the terms and conditions, place a checkmark and then click I accept to continue.  
  1. The ‘Add a new credit card’ screen is displayed.  An asterisk is placed to the left of each mandatory field. Complete the form, place a check mark if you agree to the ‘End User License Agreement’ and then click Confirm.
  1. A confirmation page is displayed confirming your credit card has been registered. Your browser is then redirected back to the main Apps web page as pictured in step 8. You have successfully created a Samsung Apps account and registered your credit card.
    • You now have the option of linking your Samsung Apps account to your Blu-ray player; however, you will not be able to purchase apps directly from your player until you add app cash. You can, however, download any free apps not previously available through your player. To add Apps Cash, continue to step 9 below.
  1. Now we’ll add app cash to your account so that you can purchase Apps directly from your player.  
  2. Scroll to the bottom of the Main Apps page and click Refilling your App Cash again.

    Note: If the page does not load it may be temporarily down. Try a different type of browser such as Firefox or Google Chrome.

  1. The ‘Buy App Cash’ screen is displayed. Here you have the option of selecting how much App cash you want to purchase. The options are $5, $10, $15, $20 or other amount.  You can then select whether or not you want Samsung apps to automatically buy more Apps Cash when your account falls below $5. Leave blank if you do not want this option. When done, click Purchase
  1. If you have taken too long to respond, you may be asked to confirm if you want to use the card on file or add a new credit card.  Click use card on file so the card you previously added is used.  
  1. A confirmation screen is displayed. To print a receipt, click Print Your Receipt. You will also receive an email confirming the purchase.
  1. You can now purchase Apps either on Samsung.com/us/appstore or directly from your player by selecting 'Samsung Apps'. See below for helpful hints on using the App Store.  

Helpful Hints

    • You will now need to link your Samsung Apps ID to your Internet@TV ID using your Blu-ray Player, click here for step by step instructions.
    • Each App will have two icons below its title. A Disc icon   indicates the App is available for Blu-rays and Home Theater Systems, a TV icon indicates the app is available for TV’s only. If both icons are listed, the App is compatible with all.
    • The easiest way to see which Apps are compatible with your player is to go to Samsung Apps on your player. Only compatible Apps are be displayed.
    • For a list of compatible Apps for your player, click here.

 

 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


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