Home > Network Setup And Usage > Are You Using A Wired Or Wireless Connection > Wireless Network > Using Apple AirPort Express Or Airport Extreme For Wireless Networking
Using Apple AirPort Express Or Airport Extreme For Wireless Networking
Cyber

Question:

Why am I unable to connect to my AirPort Express when using WEP security?

 

Answer:

You may encounter connection issues when using WEP security with AirPort Express. To resolve this issue, try changing the security type to WPA or WPA2 and then reconnect.

 

To make changes to your AirPort configurations, follow these steps:

 

Contact Apple support for assistance.

Visit the Apple Support website for helpful resources such as FAQs, troubleshooting guides, and additional support topics.

Click on the provided link to directly access the Apple Support site. Your browser will automatically redirect to the Apple support page.

 

Note: WEP (Wired Equivalent Privacy) is an older security standard that is less secure than WPA or WPA2 (Wi-Fi Protected Access). It is recommended to use WPA2 for the best security, followed by WPA, and avoid using WEP if possible.

 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.