The IP Address, Subnet, Gateway, DNS Server test may fail due to the following:

• A defective Ethernet cable.

• Incorrect Network information in the Player.
• Router settings.

To test whether your Ethernet cable is functioning properly, try connecting the Player with a different cable. If the test passes with the new cable, the original cable was defective. If the test continues to fail, click on the link below to continue troubleshooting.