| Home > Network Setup And Usage > Blu-ray Streaming Services > Netflix > Unable To Connect To Netflix, But Other Network Or Online Features Work Fine > Testing The Router And Modem > Netflix Movie Does Not Stream, Same Errors Are Displayed |  |
| Netflix Movie Does Not Stream, Same Errors Are Displayed | |
|
Question: Why am I unable to connect to the internet?
Answer: There are several reasons why you might not have an internet connection. First, ensure that your modem is properly connected and receiving a signal from your ISP (Internet Service Provider). If the problem persists, contact your ISP for further assistance. For general modem troubleshooting steps, refer to "The Modem Does Not Show It Has An Internet Connection" section in our guide. Note: We cannot provide specific troubleshooting steps for third-party devices, but we can assist with general connections.
Terms: ISP - Internet Service Provider Modem - A device that connects your computer/network to the internet Troubleshooting - The process of identifying and resolving issues
|
|
|
|
|
|
Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.  |
|
|
|||||
|
|||||
 |
|||||