Question:

How does the Self Diagnosis feature work on my television?

Answer:

 The Self Diagnosis feature helps you find out if the picture or sound issue is caused by your TV's internal components or an external device. To use this feature, follow these steps:

On your remote control, navigate to the Settings menu on your TV.

Look for the option called 'Self Diagnosis' or 'Customer Support.'

Select the option and choose between running a 'Picture Test,' 'Sound Test,' or following a troubleshooting guide.

Follow the on-screen instructions to complete the selected test.

After completing the tests, the results will provide you with potential solutions or additional troubleshooting steps to resolve the issue.

Note: Technical terms explained -

Internal Components (TV's internal parts)

External Device (any device connected to your TV, like a cable box or game console)