Home > TV Operation & Maintenance > Menus / Features > Menus / Settings > Support > Contact Samsung
Contact Samsung
Cyber

Question:

How can I provide necessary information when contacting Samsung?

 

Answer:

 To effectively communicate with Samsung's agents, gather the following information beforehand:

 

Contact method (phone, email, chat)

Model number of your TV

Current software version on your TV

By having this information readily available, you'll be able to efficiently assist the agent in addressing your concerns.

 

 
Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.