If the TV is set to CABLE (STD, HRC, or IRC on some sets) and you have an antenna or satellite box, you may not be able to get the signal to come in properly on some or all of your channels. To get you channels to come in properly, set the signal source to "Air".

To set you signal source to "Air", follow these steps:

1. Using your Samsung television remote, power the TV on.
2. Set the TV to the RF source, it will be labled TV in the source list, and then press [Menu].
3. Press the [Down Arrow] to highlight Channel, and then press [Enter].
4. Press [Enter] on Antenna or Air/ Cable (depending on your TV).
5. Press the [Up or Down Arrow] to highlight Air, and then press [Enter].
6. Press [Exit] to return to watching TV.

If You Still Need Help

If you are still having a problem after following the steps above, please contact us for further support. When an agent is available, you can click the “Live Help – Start Chat” button below and begin chatting with a live technical support agent. You can also click the “Phone Support” button, fill out a service request with the details of this session, and then call in and speak to a technical support agent