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Cyber
The only time that you would have to
leave your TV on a specific channel would be if the RF connection were used. Any
other connection requires you to hit the SOURCE button to put your TV on the
correct input. If you are using an RF connection from your cable or satellite box, you have
to leave your television on an RF Output channel specified by your cable or
satellite provider. After you find out which channel you use, follow the steps
below
to set your TV to the proper channel.
- Look
at the back of your TV to see if it has 1 or 2 RF connections.
- If
there are 2 inputs on the back of your TV, make sure the RF cable is connected
from the cable/ satellite box to the AIR input for satellite and the CABLE input for cable.
- Using
the Samsung TV remote (not the cable/ satellite remote), turn the TV on
and then press the 2 digit number of your
output channel. For example, if your RF output channel is 3, press 0-3.
Note: If you get a "Not Available" Message when you
enter the channel number, the TV is set to the wrong input. You must change
to the correct input before completing Step 3. To change over to the
correct input press [Source] one or more times until you see:
- TVs with 1 RF Input-
Air, STD, HRC, or IRC
- TVs with 2 RF Inputs-
AIR or CABLE
- If
you have a TV with 2 RF inputs you may have to hit the ANTENNA button on your
remote to switch between the AIR to the CABLE inputs before the picture will
come in. If the TV is not on the correct RF input you will have to repeat Step 3
for your picture to come in.
If You Still Need
Help
If you are still having a problem after
following the steps above, please contact us for further support. When an agent
is available, you can click the “Live Help – Start Chat” button below and begin
chatting with a live technical support agent. You can also click the “Phone
Support” button, fill out a service request with the details of this session,
and then call in and speak to a technical support agent.
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