Cyber
Depending
on the type of antenna you are using and the location of each digital over-
the-air broadcaster in your area, you may need to adjust the direction of your
antenna to receive digital stations.
Also,
you will not be able to view the digital stations immediately. Digital stations
need to be what is called "mapped" by the tuner. For the tuner in your TV to
map over-the-air digital channels, you must run the auto program (channel memorization
process) feature.
If
you already receive digital over-the-air channels, and you adjust your antenna
to receive other digital over-the-air channels, you must also run an auto channel
memorization to map the channels into your TV’s tuner.
Note:
Because of the mapping needed for digital stations you will not be able
to manually add a digital station like you would an analog station.
For
instructions explaining how to run an auto channel memorization, click here.
Note:
You may be able to avoid adjusting your antenna and re-running the auto channel
memorization process if you have an antenna that receives digital channels from
multiple directions.
Still
Have Questions?
If
you still have question about your television, please contact us for additional
support. When an agent is available, you can click the "Live Help – Start Chat"
button below and begin chatting with a live technical support agent. You can
also click the "Phone Support" button, fill out a service request with the details
of this session, and then call in and speak to a technical support agent.
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