Important: Scroll down to access all of the troubleshooting containers in this section.

Poor image is most commonly because of two things:

• Signal Quality
• Connection Method Quality

Information for each Image Quality issue is below.

Signal Quality Issues

Standard Definition (480i) signals look fuzzy on an HDTV. While many channels are now offered digitally and at a higher quality than analog, they are still 480i signals. This TV always displays at a resolution of 720p no matter what the resolutuion of the incoming signal. If the signal coming into the TV is not 720p, the TV scales it to fit on the screen. The scaling causes the distortion you see.

Connection Method Quality

The quality of the connection method you use also heavily affects your image quality. Connection methods, in order of highest quality to lowest quality, are as follows: 

1. HDMI/ DVI
2. VGA (PC)
3. Component A/V
4. S-Video
5. Composite A/V
6. Analog RF*

If you are using any of the bottom 3 connections that are in red, your TV is always getting a 480i signal and the picture will look like Picture 2 above. Samsung strongly recommends you use a higher quality connection method from the top of the list.

* You can also receive HD through the RF connection on this TV without using a cable box. The RF connection is only the lowest quality if you are using a cable or satellite box. 

If you have read and tried the above troubleshooting and you still feel that you have a problem with your TV, please go through the containers listed below in this section.