Question:

How can I improve the video quality from my DVD player or gaming system?

Answer:

 To achieve optimal video quality from your DVD player or gaming system, consider the following three factors:

Connection quality

Output resolution of the DVD player or gaming system

Recording resolution of the media (DVDs or games)

Improving connection quality:

Connect your DVD player or gaming system to your TV using a Component (Y, Pr, Pb) or HDMI cable instead of S-Video or Composite A/V connections. This allows the TV to display a better quality picture. For detailed instructions on various connection methods, refer to the "How To Connect Various Devices" section in the troubleshooting guide.

Setting the proper output resolution:

Ensure your DVD player or gaming system is set to output at 720p, as both DVD players and gaming systems generally look best on TVs at this resolution. If your device doesn't support 720p, choose the highest available resolution. Consult your device's owner manual for guidance on adjusting the output resolution.

Understanding recording resolution:

Blu-Ray discs or HD-DVDs provide superior quality compared to Standard DVDs due to their higher recording resolution (720p or 1080i vs. 480p). To enjoy true high definition content, invest in a Blu-Ray player along with Blu-Ray discs or an HD-DVD player with HD-DVD discs. Note that up-converting DVD players do not offer genuine HD quality and cannot play HD-DVD or Blu-Ray discs.

Troubleshooting common issues:

If you encounter issues such as pixelation, tiling, or lines on the screen, follow these steps:

a. Switch to a different DVD or game. If the issue resolves, it is unrelated to the TV.

b. Test another gaming system or DVD player on the same input. Alternatively, connect the problematic DVD player or gaming system to another TV using the same cables. If the problem persists, it may indicate a fault with the DVD player rather than the TV.

Service request:

Should the aforementioned solutions fail to address your problem, contact customer service by clicking the 'Create Online Service Request' button for further assistance.