Cyber
Question:
Why are there square artifacts appearing on
the screen during fast motion or complex scenes, and how can this issue be resolved?
Answer:
Squares
appearing on the screen during fast motion or complex scenes can be caused by the way
a service provider compresses and encodes the video to be sent to thier set-top-box,
or the way the video was compressed and encoded on a DVD. The correct term for
this is macro blocking. an example of macro blocking can be seen in the image
below.

If
you are experiencing this problem unfortunately this is not a television issue
and there is nothing that can be done to prevent this in your TV. Encoding your
video file differently or the way it is compressed on the DVD can remove this
issue from a DVD source but to resolve this issue from your set-top-box you
would need to contact your service provider to see what can be done on their
end.
Still
Have Questions?
If
you still have questions about your television please contact us for further
support. When an agent is available, you can click the "Live Help - Start Chat"
button below and begin chatting with a live technical support agent. You can
also click the "Phone Support" button, fill out a service request with the details
of this session, and then call in and speak to a technical support agent.
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