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Defective Cabling
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Question:

 Why am I getting incorrect colors on my TV? What should I do?

 

Answer:

Improperly connected or defective cables can cause you to have improper color on the TV. Follow these steps to determin if your cabling is defective;

  1. Confirm that all cables are connected to the correct inputs and all connections a secure and fully inserted. Click here to go to the How To "Connect" portion of this guide, select the external device you are using and follow the instructions.
  2. Tip: If the component and composite A/V connection are a shared input. Make sure that the cables are connected properly.

    4. Defective Cabling (Verified)(367187) 1.bmp

    4. Defective Cabling (Verified)(367187) 2.bmp

    Composite A/V and Component

    Have a shared connection

    • If the problem is resolved your cables were connected improperly or had become disconnected.
    • If the problem is not resolved continue to Step 2.
  1. Replace the current cables with new cables or known working cables.
    • If the problem is resolved the original cables are defective.
    • If the problem is not resolved click here to see "Defective TV Input Or External Device Output" in this guide.
 
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