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Black Bars on Display With a Windows 7 Pc Using A Nvidia Video Card
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Question:

 

Customers using Windows 7 PCs with Nvidia video cards may encounter black bars on their screens when running at specific resolutions (1280 X 1024, 1024 x 768, and 800 x 600). What should we advise them?

 

Answer:

Customers with Windows 7 PC's with Nvidia Video Cards may experience black bars on the screen running at the following resolutions:

1280 X 1024, 1024 x 768 and 800 x 600

The Nvidia cards do not support those resolutions under Windows 7 correctly.

Examples:

  • Black Vertical Bars

    • 2. Black Bars on Display With a Windows 7 Pc Using A Nvidia Video Card (Verified)(367219) 1.bmp

  •  Bottom of the screen: 

    •  2. Black Bars on Display With a Windows 7 Pc Using A Nvidia Video Card (Verified)(367219) 2.bmp

This is not a Monitor or a TV issue. Do not set up service for this issue.

Please direct the customer to NVIDIA and Microsoft for assistance.
 
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