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The Picture On My LCD TV Is Shaped Like An Hourglass
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Question:

 

What does an hourglass image on my LCD TV mean?

 

Answer:

If the picture on your LCD TV looks like an hourglass, you may need to get the TV serviced. To verify the issue is caused by your TV and not your source device (DVD player, cable box, etc.), perform a menu test. To perform a menu test, follow these steps:

  1. Turn the TV on.
  2. Press MENU on the TV remote, or on the TV itself.
    • If the menu is not distorted, the screen issue is caused by the source device. Contact the manufacturer of that device.
    • 8. The Picture On My LCD TV Is Shaped Like An Hourglass (Verified)(367247) 1.bmp

    • If the menu is distorted, the screen issue is caused by your TV, and you need to have the TV serviced. To begin the service process, click the Create Online Service Request button below.
    • 8. The Picture On My LCD TV Is Shaped Like An Hourglass (Verified)(367247) 2.bmp

 
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