If you are receiving the message "Not Available" or "Not Available In Current Mode", this means your TV is receiving a command to perform an action that is not available with the current input or setting.

Example: Attempting to raise or lower the volume when the TVs speakers are disabled.

To determine exactly what is happening follow these steps.

1.  With your TV powered on press the MENU button on your remote to enter the Main Menu.

 

2. Use the ▲ or ▼ arrow to select the Sound section of the Main Menu, and then press ENTER.

3. Use the ▲ or ▼ arrow to select the "Speaker Select". If "Speaker Select" is set to "External" press ENTER and use the ▲ or ▼ arrow to select "TV Speaker". Press EXIT to leave the Main Menu. If you see the volume wheel appear on TV raising or lowering the volume continually click here to read our article about how to discharge your TV to resolve any circuit board glitches. If your TV is not continually raising or lowering the volume continue to Step 4.
4. This error message is being caused by some type of internal error and your TV will need service. Please click on "Create Online Service" button below to begin the service process.