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Quick Method
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Question:

 

 How to check and turn off Shop Mode on my TV?

 

Answer:

To confirm that your TV is in Shop Mode, follow these steps:

  1. Turn on your TV.
  2. Press the INFO button on your remote.
  3. Look in the info box that appears in the top left corner of the screen. If the TV is in Shop Mode, it will say Picture Mode: Shop Mode.
  4. 1. Quick Method (Verified)(367304) 1.bmp

Turning Off Shop Mode

To turn off Shop Mode, follow these steps:

  1. Press and hold the MENU button on your TV for seven seconds.
  2. Note: The screen displays the menu while you are holding the MENU button.

  1. The word Dynamic appears in the middle of the screen momentarily.
  2. Your TV is no longer in Shop Mode.

If your TV continues to return to the default settings on its own, your TV has a defect and needs to be serviced. Click the Create Online Service Request button below to begin the service process.

 

 
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