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Long Method
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Question:

 

How to turn off Shop Mode on my TV?

 

Answer:

To confirm that your TV is in Shop Mode, follow these steps:

  1. Turn on your TV.
  2. Press the INFO button on your remote.
  3. Look in the info box that appears in the top left corner of the screen. If the TV is in Shop Mode, it will say Picture Mode: Shop Mode.

    4. 3. Long Method (Verified)(367307) 1.bmp

Turning Off Shop Mode

Important: If you use this method, all the settings saved on your TV will be erased and returned to their factory defaults.

To turn off Shop Mode, follow these steps:

  1. Press the SOURCE button on your remote, and then set the TV to the RF source.

    2. Note: This source is labeled either DTV or AIR.

  1. Press the MENU button to open the Main Menu.
  2. Use the ▲ or ▼ arrow button to select the Setup portion of the Main Menu, and then press ENTER.
  3. Plug & Play should be highlighted by default. Press ENTER to begin the Plug & Play procedure.

    4. Note: If Plug & Play is grayed out, it means your TV is not on the RF source. Return to Step 1.

  1. Follow the on-screen instructions in the Plug & Play procedure. When prompted to select Home or Shop, select Home.
  2. Complete the Plug & Play procedure.
  3. Your TV is no longer in Shop Mode.

If your TV continues to return to the default settings on its own, your TV has a defect and needs to be serviced. Click the Create Online Service Request button below to begin the service process.

 
 
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