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Wiselink Storage (Displays Old Images That Are No Longer On The Thumbdrive)
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Question:

 

Why does my TV show old images from my USB thumb drive after I've updated it with new ones?

 

Answer:

 

Wiselink Storage

 

Some customers have reported that after they disconnect their USB thumb drive from the Wiselink port on their TV, and then remove the original images from that thumb drive and replace them with new ones, that when they re-insert the thumb drive into the TV, the TV displays the original images, even though these images have been removed from the drive.

 

This is normal, and sometimes occurs while Wiselink is loading data. Your television has a cache memory where it stores previously loaded files for quick loading and display. Sometimes, it displays images from the cache while it loads new images. After the television is done loading, it should display the current images from your thumb drive.

 

 Note: When Wiselink is loading data, your TV displays Loading in the upper right of the screen. When Wiselink is done loading, your TV displays Complete. When it displays Complete, you should see only the current images from your thumb drive on your TV.

 

 

 16. Wiselink Storage (Displays Old Images That Are No Longer On The Thumbdrive) (Verified)(367330) 1.bmp

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