Question:

What should I do if I'm using a direct RF connection from cable or an antenna and having issues with my TV?

Answer:

If you are using a direct RF Connection from Cable or an Antenna as the video source, follow these steps:

1. Turn the TV on, and then press the SOURCE button until you select the TV source. If you still are not getting a picture, continue to Step 2.



Tip: If your remote has a TV button you can use that to quickly jump to the TV source.

2. Make sure that your TV is connected properly and all the connections are firm. See your user's manual or check your connections by clicking here to view our how-to article on connecting a coax to your TV. If you still are not getting a picture, continue to Step 3.
Connect this TV to another antenna or cable line that you know is working. If the TV displays a picture, the problem is not in the TV.

OR

Connect another working TV to this antenna or cable line. If you do not get a picture on the test TV, the problem is not in the Samsung TV.