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I See A "Not Available In Current Mode" Message On My Screen
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Question:

 

How to fix the No Audio issue on my TV?

 

Answer:

If you see a Not Available message, you have the Internal Mute on. To turn the Internal Mute off, follow these steps:

  1. With the TV on, press MENU, and then press ? to highlight the Sound Menu.

    2. 4. I See A Not Available In Current Mode Message On My Screen (Verified)(132458) 1.bmp

  1. Press ENTER, and then press ? to Internal Mute.
  2. Press ENTER. An On/ Off box appears.
  3. Press ? to highlight OFF, and then press ENTER.
  4. Press EXIT to resume watching TV.

If your TV is still not producing audio, click back and begin this troubleshooting guide again. If you have gone through this troubleshooting twice your TV will require service. Click on the "Create Online Service Request" button below to begin the service process.

 
 
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