Question:

How to fix low TV volume?

Answer:

Low TV volume is often caused by: 

• A device that is not connected properly to the TV
• A volume control on an external device that is turned down.

The most common problem is the second one. If this is the case, you usually hear a hiss from your TV's speakers when you turn the volume up. 

How to Check if a Device is Connected Properly

To check your connections, see How To Connect Various Devices on the main menu of this Troubleshooting Guide. To go to the connection articles, click here.

How to Raise the Volume of a Device Connected to Your TV

To raise the volume, follow these steps:

1. Turn the volume on the TV down to a reasonable level (around 15).
2. Press VOL + on the connected device (not the remote) until it is all of the way up. Below is an example of the volume control on a Scientific Atlanta set-top-box

3. Adjust the TVs volume to meet your requirements.

Important: If you do not turn the volume on the TV down before adjusting the volume on the device you have connected to it, you could blow the speakers in the TV.

Testing a Secondary Device

If you have tried turning up the volume on your original device and it has not affected the volume on the TV test with a secondary device such as a DVD player, Game system, VCR, etc.

• If your TV does not have an audio problem with the secondary device then your original device either has an audio setting set incorrectly or is defective. Please contact the manufacturer of your original device for further assistance.
• If your TVs audio problem is still exists with the secondary device your TV will require service. Click on the "Create online service request" button below to begin the service process.