Question:

Why can't I find the Cineplex app in the Smart Hub on my television?

Answer:

It seems like the country setting on your TV might be set to something other than Canada. To fix this issue, follow these steps:

Cineplex App is available in Smart hub in Canada

Complaint:

I don’t see Cineplex App in SmartHub screen on my TV

Troubleshooting:

Check the Country Setting on the TV

Press 2 8 9     on the remote

Choose Canada from the list and press enter

Choose Yes to the agreement screen

This will update the Smart Hub on the TV and Cineplex will show up.

Terms:

Cineplex App: A Canadian entertainment platform providing access to movies, shows, and more.

Smart Hub: A built-in feature on Samsung TVs that allows users to access various streaming apps and services.

Canada: The country where the Cineplex app is available through Smart Hub.