Question:

How to fix the slow loading issue of Smart Hub Home Menu on BD-DVD-HTS devices?

Answer:

Issue: When accessing the Smart Hub Home Menu on most BD-DVD-HTS devices, the program can take a longer time to load.

Affected model: All Smart Hub supported BDP/BD-HTS models.

Cause: This issue can occur when the internet connection or router output is unstable.

Solution: Before performing this reset, please obtain customer’s consent FIRST as IT WILL DELETE ALL CUSTOMER’S INSTALLED APPS.

This ▶▶1821 method is for resetting Smart Hub COMPLETELY. (Unlikely with Tools > Reset).

Method: Launch Smart Hub using the device’s remote. Once on Smart Hub Screen press ▶▶1821. The message in picture below will show: validate accordingly (▶▶ is the “FF” button).