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My TV Begins To Scan For Networks And Then Exits The Menu
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Question:

What should I do if my TV starts scanning for networks but suddenly exits the menu without connecting?

 

Answer:

If the TV begins scanning for a network and then abruptly exits the menu there is an internal issue with the television.

  1. Confirm that the TV is scanning an abruptly exiting the menu not scanning and returning with no Wi-Fi networks.
  2. Try factory resetting the TV.
  3. If a firmware update is available update the TV.

If none of these options resolve the issue the TV requires service.

 

Technical Terms:

 

Internal Problem - A problem within the TV's hardware or software that may cause connectivity issues.

Factory Reset - A setting that returns the TV to its original configuration. Be cautious, as this will erase all settings and stored data.

Firmware Update - A software update designed to fix bugs, improve performance, or add new features to the TV.

 

 
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