Question:

What should I do if my TV starts scanning for networks but suddenly exits the menu without connecting?

Answer:

If your TV begins scanning for a network and then abruptly exits the menu, it may indicate an internal issue with the television. First, confirm that the TV is actually scanning and abruptly exiting the menu, rather than scanning and returning with no Wi-Fi networks. If the issue persists, try performing a factory reset on the TV. Additionally, check if a firmware update is available and install it if necessary. If none of these solutions fix the problem, the TV will likely need to be serviced.

Terms:

Internal issue - A problem within the TV's hardware or software that prevents it from connecting to Wi-Fi.

Factory reset - A setting that returns the TV to its original manufacturer settings, which may help resolve connectivity issues.

Firmware update - A software update designed to improve the TV's performance and fix bugs or glitches that might be causing connectivity problems.