Problem 1

Excessive Vibration

Solution 1

• Remove all 4 shipping bolts.
• Inspect washer for physical damage.
• Ensure legs touch floor securely; level unit if needed.
• Move washer to a hard floor if current one is soft.
• Check for proper use of HE detergent and clean debris filter.
• Service may be required if issue persists.
• Pictures may be requested for damaged washers.

Problem 2

Thumping or Knocking

Solution 2

• Confirm load balance and washer level.
• Remove shipping bolts if present.
• Inspect washer for physical damage.
• Service may be required if issue persists.
• Pictures may be requested for damaged washers.

Problem 3

Rattling or Clicking

Solution 3

• Confirm washer level.
• Check for loose objects in tub and secured components.
• Inspect washer for physical damage.
• Service may be required if issue persists.
• Pictures may be requested for damaged washers.

Problem 4

Squealing, Squeaking, or Grinding

Solution 4

• Stop cycle and reduce load weight if overloaded.
• Confirm washer level.
• Test with 4 wet bath towels.
• Inspect washer for physical damage.
• Service may be required if issue persists.
• Pictures may be requested for damaged washers.

Problem 5

Humming

Solution 5

• Soft humming is normal due to pumps and valves.