Question:

What should I do if the door latch on my washing machine feels loose?

Answer:

Understand that a loose door latch is normal - It is designed to be slightly loose to allow the locking mechanism inside the washer to engage properly.

Do NOT request service - A loose latch does not indicate a problem.

Learn about the locking mechanism - The locking mechanism is located within the washer's chassis and is responsible for securing the door latch during operation.

Avoid confusion with error codes - If you encounter an "DI" error code, it is unrelated to the door latch's looseness. Requesting service for this issue is unnecessary.

Terms:

Door latch - Device that secures the washing machine door.

Locking mechanism - Component within the washer that engages with the door latch to secure the door during operation.

Washer chassis - The structural frame that houses the internal components of the washing machine.

DI error code - A diagnostic code indicating an issue with the washing machine, unrelated to the door latch's looseness.