Question:

Why is my washer filling with the wrong water temperature?

Answer:

There could be several reasons for this issue. Please follow the steps below to troubleshoot the problem:

Check the cycle selection: Verify which cycle was chosen when the washer filled with incorrect water temperature. If the Normal or Heavy Duty cycle was selected, know that these cycles are designed to reduce power consumption and might fill with both cold and hot water. Hot temperature is similar to bath-water temperature, while Warm temperature is like comfortable swimming pool temperature.

Understand the cycle limitations: Ensure the selected cycle supports the desired water temperature. Refer to the user manual for more information on cycle options.

Inspect water supply valves: Make sure the hot and cold water supply valves are fully open.

Check water hose connections: Confirm that the water supply hoses are correctly connected - "C" or blue connects to cold, while "H" or orange connects to hot.

Clean inlet filter screens: Disconnect the inlet water hoses and clean the filter screens. A clogged hot water inlet filter screen might prevent hot water from entering the machine, causing it to fill with the wrong temperature.

Check the water heater setting: Ensure the water heater is set to around 120 degrees Fahrenheit.

Evaluate water heater capacity: If your home has a small water heater and there is high demand for hot water (e.g., someone is taking a shower or the dishwasher is running), the hot water supply may be depleted. Allow 20-30 minutes for the hot water supply to be replenished.

Terms:

ATC - Auto Temperature Control (a feature in some washing machines that automatically adjusts the water temperature based on the cycle selected).