Question:

Washer stays on and displays number '0' after cycle is finished, and does not turn off automatically. What is the solution?

Answer:

This is normal. The length of time that the washer stays on and displays '0' after the cycle is finished will denpend on the Model of the washer and the Cycle selected.

• Advise customer to try different cyles and compare the length of time washer stays on and displays '0' after cycle is finished

*DO NOT set up for service, this is normal operation.

 FOR AGENT ONLY:

WF448*  - 10 years old front load, Spin only cycle, the 0 display stays on for around 5 minutes and then off automatically.

WF45M5* - around 3 years old front load, Rinse  Spin cycle, the 0 display turns off automatically right after the melody ends.

WA54R7* - 2019 top load, Spin only cycle, the 0 display stays on for around 1 hour and then off automatically.