Home > Samsung Health Samsung Health     Erase Personal Data from Samsung Health   Adjust Samsung Health Settings   Manage Notifications in Samsung Health   Samsung Health Data Does not Sync   Add a Goal in Samsung Health   After updating, Samsung Health app activity history data does not show accurately   Can I use the Samsung Health Monitor app even if it's not a Samsung smartphone?   Are Galaxy Watch medical devices?   I entered the profile, but it says it's not available.   Doesn't it work with Samsung account?   The terms and conditions and personal information collection/use agreement can not be found.   Why can't people under the age of 22 measure?   Can only one person enter the profile?   I'd like to send the measurement results to the doctor. What should I do?.   Does it automatically synchronize when the watch and smartphone are connected?   When measuring blood pressure (or ECG) alone, is there a limit to the storage capacity?   Is it stored without being deleted even if it is not connected to the smartphone for a long time?   Can I send data automatically to Samsung Health?   How can I archive as a PDF file?.   Is the measured record stored on the server?   How can I store my blood pressure (or ECG) measurements on my smartphone?   How many measurement data can I save to my smartphone?   All measurement results have been cleared by initializing the smartphone. Can I restore it?   I recently changed my smartphone, and I want to transfer BP and ECG measurement records from my existing smartphone to a changed smartphone.   Can I only use an cell phone registered on the cellular network?   Can I use it overseas?   What is the minimum OS version for smartphones?   Should both mobile phone and Galaxy Watch have USIM?   How do I download the Samsung Health Monitor app?   Is it also available in other/overseas territories or region of the released country?   I am using Samsung Health Monitor app on my phone and watch. Can I expect to use the same service if I move abroad with my phone and watch?   BP and ECG widget are shown in the watch when being the child account   Is there a limit to the number of blood pressure measurements?   Can I measure my blood pressure with just a watch?   The blood pressure reading with the watch was high. Should I take some hypertension medication?   Suddenly there is a big difference from the usual measurements. Is there a reason?   Does it not support continuous measurements?   Can I be notified when I have low or high blood pressure in real time?   Every time I measure blood pressure with a watch, my blood pressure changes.   Which blood pressure meter should I use for calibration?   Do I just need to make a calibration once?   Why do I have to make calibration every 28 days?   How often do I have to make calibration?   Can't I make a measurement if I don‘t calibrate?   Why do I need to repeat the calibration three times?   When should re-calibration be done?   When it's time to calibrate it, will you let me know?   Calibration is not working well. What should I do?   It hasn't been 28 days, but I'd like to re-calibrate it. What should I do?   Do I have to make new calibration every time the user changes?   Why do I have to make calibration?   Do I need to measure blood pressure on the same wrist with watch when performing calibration   Which users are restricted?   Can pregnant women not measure their blood pressure with a Samsung health monitor? Why is that?   Is there a limit to the number of ECG measurements?   Can an ECG be measured with just a watch?   The watch shows atrial fibrillation. Should I take an arrhythmia pill?   I received an irregular heart rhythm notification (IHRN), should I take arrhythmia medicine?   Can I be notified in case of atrial fibrillation in real time?   What is the result of this app?   Is calibration necessary for ECG measurement or irregular heart rhythm notification (IHRN) measurement?   ECG App runs automatically even though finger is not in contact with ECG key. Is there any problem with the watch?   ECG App runs automatically when contacting metal frame or BIA key. Is there any problem with the watch?   What are the restrictions?   Unable to update / Install / Download Samsung Health Monitor app   No compatible watch found issue / Synchronization issue with the phone / Samsung Health Monitor app Inoperable issues   Result provided by Samsung Health Monitor app causes user injury, disability, and death   Customer raises errors about user manual content   Customer raises errors on labelling points   Basic function (blood pressure measurement, initial setup, app usage) malfunction occurred   Basic function malfunction occurred / Samsung Health Monitor app works differently from implementation / Loss of measurement complete data or measurement not synchronized to smartphone / app Has Screen and Visual Abnormalities   A case in which the user interface (UI) of a Samsung Health Monitor application is configured to cause users to mistake and malfunction.   Incorrect measured value   Incorrect measured value I   Results provided by the blood pressure app cause injury, disability, and death to occur   Customer raises errors about user manual content   Customer raises errors on labelling points   Results provided by the ECG app cause injury, disability, and death to occur   Can't I use the feature if I have been diagnosed with sleep apnea?   Why does the feature turn of automatically? Can't I keep the feature turned on? Is it not possible to track or monitor my sleep?   Why do I have to measure my sleep 'twice' to get a result?   Not enough data   Is there a limit to the number of using the sleep apnea feature? Why?   Can I use the sleep apnea feature with just a watch?   The watch detects signs of sleep apnea. Should I take medication?   The watch didn't detect signs of sleep apnea. Can I stop my CPAP treatment?   Can I be notified in case of detection of signs of sleep apnea?   What is the result of this feature?   What are the restrictions?   Does the sleep apnea feature detect signs of sleep apnea based on Samsung Health's Blood Oxygen?   My Sleep score or quality in Samsung Health's Sleep was Good. How did the watch detect signs of sleep apnea?   My Sleep score or quality in Samsung Health's Sleep was Bad. How did the watch not detect signs of sleep apnea?   Incorrect Results   Customer raises errors about user manual content   Customer raises errors on labelling points   Results provided by the Sleep apnea feature cause injury, disability, and death to occur   A case in which the user interface (UI) of a Samsung Health Monitor application is configured to cause users to mistake and malfunction.   Incorrect results   Not enough data   Why is there no apnea hypopnea index (AHI)? shown in the app?   Why is there no SpO2 graph in the app?   Can I export the sleep apnea result history in a PDF file?   What is the Cycle Tracking?   What information is provided if I enter my menstruation information?   How do I enter or delete the dates of my last period?   I want to check all my past cycles.   When do insight messages appear on Cycle tracking?   Is it possible to display only the predicted period dates?   Can I manually add entries to the daily log?   I want to receive notifications of period predictions.   I want to erase all of my data stored on Cycle tracking.   The predicted period dates and my actual period dates are different.   Can I use Samsung Health Cycle tracking even if my smartphone is not Samsung?   Can I check Cycle tracking information while I’m pregnant?   Is there a way to share cycle tracking information or predicted information externally, such as with medical institutions?   In which countries can I use it? / Can it be used in overseas territories of the country where it was released?   When and how can I use the skin temperature measurement during sleep?   How does the skin temperature measurement during sleep help predict cycles?   Can I only use Cycle tracking if I have a watch or ring that supports 'Predict period with skin temp'?   If I use 'Predict period with skin temp', how is my skin temperature measured while I sleep?   My skin temperature measured during sleep and my body temperature measured with a thermometer are different? / Is my skin temperature during sleep my body temperature?   My skin temperature was suddenly measured too high or too low during sleep? / There's suddenly a big difference from my normal skin temperature measurements during sleep. Is there a reason?   I forgot to wear my watch (or ring), so I wasn’t able to measure my skin temperature during sleep. Can my cycle not be predicted?   Is there anything that affects skin temperature measurements during sleep?   Can skin temperature be measured even if I wake up during the sleep time?   I only see one piece of data per day for skin temperature during sleep. Why is that?   Why is the skin temperature measurement during sleep not available for models prior to Watch 5?   When the watch or ring and my smartphone are connected, is the skin temperature data during sleep automatically synced?   How do I save the skin temperature data measured during sleep to my mobile?   Is manual measurement of skin temperature not supported?   If I use 'Predict period with skin temp' for cycle tracking, what are the precautions for use?   I don't see the 'Predict period with skin temp' feature on my Cycle Tracking.   How can I back up my data stored on Cycle tracking?   I no longer have my period. Can I set menopause in Cycle tracking?   If watch and ring are connected together, is the skin temperature measured using both devices?   I changed the skin temperature measurement device, but suddenly the previously measured temperature graph disappeared.   Update not possible / App installation not possible / App download not possible   No watch to connect / Does not sync to phone / App operation not possible / App malfunction   I entered my period, but the period prediction information is not displayed.   User data exposed to unwanted users / Data stored in the user’s phone is deleted/changed by someone other than the user, or data not measured by the user is saved in the user’s phone   Cases in which the user interface (UI) of the Cycle tracking is configured to cause users to mistake and malfunction   Errors flagged by customers regarding label entries   Errors flagged by customers regarding the contents of the user manual   Injury, disability or death of a user due to results provided by the Cycle Tracking   Inaccurate value of skin temperature measurement during sleep using a watch   Food items are not being searched in the Samsung Health app with the language set on my phone.   Was this article helpful?  Yes  Somewhat  No If none of the articles addressed your problem, please take a few minutes to describe the problem below.