Question:

How do I find the software version of a third-party app on my Samsung device?

Answer:

To find the software version of a third-party app on your Samsung device, follow these steps:

For Phones:

Step 1:

• Restart your phone.
• Check for Android updates and update the app if available.
• Ensure there is enough storage space on your phone.
• Verify your internet connection.
• Check if other native Samsung apps are working fine.
• If no other Samsung apps are having issues, move to Step 2. Otherwise, service might be required.

Step 2:

• Force stop the app.
• Clear the app's cache and data.
• Sync your device with Google servers.
• Uninstall the app.
• Contact the app developer for assistance.

If all attempts fail, you can locate the developer's contact information through the Play Store or their website. On TVs:

From the Home menu, select APPS.

Navigate to and select your desired app.

The app's latest software version will be displayed under the menu at the top of the screen.