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       PROBLEM:  
When Setting Or Changing Screen Lock, Agreement 
Popup Appears For Remote Unlock 
  
SOLUTION: 
Understand the reason behind the popup: It 
appears due to a new security policy when setting or changing the lock screen. 
Explain the policy: User-registered PIN, Pattern, 
or Password is required for remote unlock via Find My Mobile. 
Mention the secure storage of information: 
Encrypted PIN, Pattern, or Password is stored securely by Samsung after obtaining 
user agreement. 
Highlight the benefits of Remote unlock: Allows 
controlling your phone remotely and securely, or helps if you forget how to 
unlock the screen. 
Enable Remote unlock: Go to Settings > Biometrics 
and security > Find My Mobile > Remote unlock. Turn on Find My Mobile 
and Remote unlock switches. 
Note about availability: Find My Mobile may 
not be available on all carriers. 
                                     
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