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       PROBLEM:  
Unable to power up completely after Pie OS 
update. 
  
SOLUTION: 
During the Pie OS update, if the device gets 
stuck at 28% and resets a few seconds later, it may require service. 
In this situation, the Home binary needs to 
be downloaded onto the device by a certified technician at an authorized service 
center (ASC). 
Once the Home binary is successfully downloaded, 
the customer's data will remain intact, and there will be no loss of data. 
                      
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