Problem:

Washer will not turn on or turns off by itself

Solution:

Ensure the power cord is properly plugged in.

Test the outlet with another device (e.g., a lamp) to verify it's functioning.

Inspect the power cord for damage; if damaged, request service.

Verify the laundry room has a dedicated circuit for the washer and dryer.

Check the circuit breaker; reset if necessary.

Do not use a surge protector with the washer.

Request service if the problem persists.

For FlexWash models, ensure the correct Power button is pressed.

• Make sure the washer is not plugged into a surge protector. Samsung does not recommend using surge protectors with our washers.
  
  
• Request service. If the washer still won't turn on, request service.

Note: FlexWash models have two Power buttons. If you're using a FlexWash model, make sure you are pressing the correct Power button for your desired washer.