Home > Audio & Sound Audio & Sound     Volume Drops When Headphones Are Plugged Into Phone   While using the device with earphones plugged into, volume isn’t adjusted properly even though I press and hold the Volume key.(ex : when using the player applications , or when trying it on Home screen/menu, and so on)   The Volume key of device doesn’t work properly.   While playing the streaming audio or video content on app(i.e. YouTube, Samsung Internet, Music Player, etc), the sound is not played suddenly during playback and is muted.   When playing a music or video, the sound comes from one speaker. What should I do?   All sounds including alarm and media volume and ringtone from speaker, receiver are mute. What should I do for this?   There is noise in the speaker sound of the device   The sound volume is low during a call (The other party's voice is low / Speaker phone volume is low)   How to fix the low volume issue when using earphones?   The call ringtone doesn’t sound loud from the beginning and it sounds loud later   The call sound decreases suddenly during the speaker mode call   Was this article helpful?  Yes  Somewhat  No If none of the articles addressed your problem, please take a few minutes to describe the problem below.