PROBLEMS COVERED

1. Download apps
2. Reinstall paid apps

Note: You can browse and download all kinds of apps on your phone. Once you learn how to manage your apps, you will be able to maximize the potential of your phone.

 PROBLEM 1:

Download apps

SOLUTION 1:

There are two app stores available on your phone: the Google Play Store and the Galaxy Store.

The Google Play Store can be found on the Apps screen or inside the Google folder. On the other hand, the Galaxy Store can be found in the Samsung folder or on the Apps screen.

Pick an app store, and browse through the available apps by using the sort and search options. When you find the app you want to download, tap it, and then tap Install.

Note: Only apps that are compatible with your phone are available for download.

 PROBLEM 2:

Reinstall paid apps

SOLUTION 2:

If you have already purchased an app or a theme, you do not have to purchase it again. Simply reinstall it using the same account you purchased it with.

If you made a purchase using the Play Store, open the Play Store, and then tap Menu. Tap My apps & games, and then tap Library. Find the app you want, and then tap Install.

If you originally installed the app using the Galaxy Store, open the Galaxy Store, and then tap More options (the three vertical dots) in the upper right corner. Tap My page, and then tap All. From the Apps tab, find the missing app and tap the Download icon.