If you have a microSD card in your phone, it lets you expand memory space and exchange pictures, music, or data with microSD compatible devices.

Note: Samsung Android phones do not support the Adoptable storage feature. Not all phone models support microSD cards.

PROBLEM 1

MicroSD card types

SOLUTION 1

• microSD: Up to 2GB;
• microSDHC: High Capacity, up to 32GB;
• microSDXC: Extended Capacity, over 32GB up to 2TB.

Recommended for high-res video recording.

PROBLEM 2

Inserting the microSD card

SOLUTION 2

Eject the tray using the ejector tool provided, placing the microSD card into the larger opening, and reinsert the tray.

PROBLEM 3

Transferring media to a microSD card

SOLUTION 3

Move or copy desired files using the My Files app, navigating to the SD card location after inserting the microSD card.

PROBLEM 4

Moving apps to the microSD card

SOLUTION 4

Ensure an inserted microSD card is present.

Navigate to Settings > Apps > select app > Storage > Change > SD Card, then move the app. Not all apps can be moved.

PROBLEM 5

Removing the microSD card

SOLUTION 5

Unmount the card by going to Settings > Search > Storage > More options > Storage settings > Unmount, then safely eject the card using the ejector tool.