PROBLEM :

Washer water is too cold

SOLUTION :

Samsung washers use a temperature control (ATC) to regulate the temperature of the washing machine cycles.

These temperatures may feel significantly cooler than they did in your old washer, but this is normal.

Water temperatures are predetermined depending on the cycle selected.

The ATC function in our washer maintains certain temperatures to output the optimal washing performance during each cycle.

If you want to wash clothes in a specific water temperature, you can choose a different cycle because each temperature setting (Hot/Warm/Eco Warm) has its own predetermined temperature.

Also, make sure the water supply hoses are installed on the correct taps (hot/cold) because this can cause issues with the washer temperature.