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       Problem:  
Samsung phone or tablet display has pink lines 
or dead pixels 
  
Solution: 
Power off your device, wait 30 seconds, and 
then perform a soft reset by holding the Power key until the Samsung logo appears. 
Test your device to see if the issue persists. 
Check for software updates. Go to Settings 
> Software update (or System updates) > Download and install. Ensure your 
device has sufficient space and is connected to the internet, and its battery 
level is above 50%. 
Boot your device into Safe mode to isolate 
potential issues caused by third-party apps. Uninstall any suspicious applications 
and see if the problem remains. 
Perform a factory data reset as a last resort. 
Back up all data and settings using Smart Switch or a cloud account, write down 
usernames and passwords, and decrypt your SD card (if applicable). Follow these 
steps: 
Go to Settings > Factory data reset > 
Factory data reset (again) > Reset. 
Complete the on-screen prompts, possibly entering 
your Samsung account password or Lock screen password. 
Set up your device after the reset and check 
if the issue still occurs. 
                                              
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