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Phone turns on automatically

Problem:

Phone turns on by itself due to third-party app.

    

Solution:

Restart phone in Safe Mode to determine if a third-party app is causing the issue. No third-party apps will run in Safe Mode. Ensure Bixby or Power key isn't accidentally being pressed. Remove any third-party cases or covers that may be pressing the keys.

 

Problem:

Phone wakes up randomly while charging wirelessly.

 

Solution:

Use only Samsung-approved wireless chargers to avoid unexpected wake-ups. These chargers are optimized for Samsung devices.

 

Terms:

Safe Mode: A mode that allows the user to access their device without any third-party applications running. This helps to determine if an app is causing issues.

Bixby: Samsung's voice assistant.

Power key: The button used to turn on/off the device.

 
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