Problem:
Phone turns on by itself due to third-party
app.
Solution:
Restart phone in Safe Mode to determine if
a third-party app is causing the issue. No third-party apps will run in Safe
Mode. Ensure Bixby or Power key isn't accidentally being pressed. Remove any
third-party cases or covers that may be pressing the keys.
Problem:
Phone wakes up randomly while charging wirelessly.
Solution:
Use only Samsung-approved wireless chargers
to avoid unexpected wake-ups. These chargers are optimized for Samsung devices.
Terms:
Safe Mode: A mode that allows the user to access
their device without any third-party applications running. This helps to determine
if an app is causing issues.
Bixby: Samsung's voice assistant.
Power key: The button used to turn on/off the
device.
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