| 
       Question:  
How to fix the issue of file storage being 
full in certain apps? 
  
Answer: 
Check if the deleted files are still in the 
app trash. 
Empty the trash in both Gallery and My Files 
apps. 
For Gallery: 
a. Open Gallery app. 
b. Tap More options (three vertical dots). 
c. Tap Trash. 
d. Tap Empty. 
For My Files: 
a. Open My Files app. 
b. Tap More options (three vertical dots). 
c. Tap Trash. 
d. Tap Empty. 
  
Terms: 
App trash - A temporary storage area for deleted 
files within an app. 
Gallery - An app for viewing and managing photos 
and videos. 
My Files - An app for managing all types of 
files stored on the device. 
Empty - To remove all items from a folder or 
storage area. 
                                              
	 |