Home > Galaxy S20 FE Galaxy S20 FE     How to power off S20 FE device   It’s inconvenience that Bixby service is enabled when pressing the Side key long on Galaxy S20 FE   During the initial setup, device doesn’t connect to the data network   After the initial setup, device doesn’t connect to the data network   During the initial setup, device doesn’t connect to the data network and so I cannot sign in to Samsung or Google account   I'd like to exchange the protective film of Galaxy S20 FE to new Samsung-Approved product   Is the Galaxy S20 FE compatible with existing Gear VR?   I cannot search for the earphones supplied among the package items of Galaxy S20 FE   I can’t connect the 3.5mm earphones with the Galaxy S20 FE because it doesn’t have 3.5mm earphone jack.   When connecting wired earphones with Galaxy S20 FE, a message box of “Connected USB device isn’t supported” appears and device does not sound properly   When using USB Type-C earphones and a fast charger simultaneously by dual adapter with Galaxy S20 FE, I feel device become hotter than normal. And, sometimes earphone does not work   My previous device is not a Samsung device and I want to transfer data of previous device to new S20 FE   I have purchased the Galaxy S20 FE and noticed that only the C-To-C Type data cable is supplied in the Product Package. Therefore, I cannot connect my device with a Desktop/Note PC that supports USB Type-A   How to hide the Navigation bar (Soft buttons)   After transferring the data from old device to new Galaxy S20 FE, toolbar menu of keyboard is automatically enabled. How do I turn this toolbar off?   How to restore the keyboard toolbar   While using Galaxy S20 FE, blinking small hole at the top of the screen appears and light is visible.   During voice call on Galaxy S20 FE, I think the conversation sound on call is heard by people around me   During calls on Galaxy Note20/Note20 Ultra, receiving/outgoing sound is not heard clearly with crackling and is broken irregularly   After Galaxy S20 FE is exposed to underwater, sound may not be heard clearly with crackling during call and volume is low   When listening the music or video file through speaker of Galaxy S20 FE, it seems like vibrations are much stronger compared to previous devices so I feel it’s uncomfortable a little bit.   During a call through the speakerphone, some of my speaking aren’t sent to others properly and are interrupted if I’m away slightly from device   I have seen on some reports about benchmark tests that compare the feature performances between Galaxy S20 FE and other manufacturer devices   Certain areas of touchscreen on Galaxy S20 FE does not respond properly and do not recognize touch actions   Some areas at the bottom of the screen aren’t touched.   Even though I tap twice the screen at close on edges of screen, device doesn’t recognize touch inputs properly and screen doesn’t turn on   Is it available to unlock device by something like pictures or image in the video when Galaxy S20 FE is locked by Face recognition?   Though I had set the Fingerprint or Face for lock type of my device, the screen which request PIN, Pattern or Password appears instead of Fingerprint or Face recognition to unlock the lock screen   My fingerprint does not be recognized properly on device   Is it possible to use the fingerprint when a protective film is attached?   Can I register or recognize fingerprint with the front cover?   The device does not recognize fingerprints properly outside   Is it possible to use the fingerprint under water?   While using the Galaxy S20 FE, pop-up window about “Device cooling down” suddenly appears and running applications are forcibly closed   While using Galaxy S20 FE Camera, popup window about “Exit Camera. Battery temperature too high” is shown and camera does not work properly   While using messages app, I cannot send certain AGIF images with error popup about “maximum size”   While using Galaxy S20 FE, when I touch the screen at the very edges on the left or right side, device doesn’t recognize touch inputs well close on edges of screen   Does Galaxy S20 FE support external microSD card slot?   While using Galaxy S20 FE, ‘SD card error’ message appears on quick panel even though microSD card works normally.   The colors on the edge screen looks like in greenish or reddish   While using the device, the window designed by glass sometimes appears dirty due to fingerprints and dust   It is stiff when removing the SIM tray from the device   Camera Specifications   When taking the images by Galaxy S20 FE camera, it seems that around parts of taken subjects are blur and focus is also not exact.   While taking the images by Ultra wide lens, I think taken images are distorted in comparison of real object   What is the Single Take shot   How to take the Single Take shot   After taking pictures using the Single Take mode, are only the results that I have selected saved? Or, are all the pictures stored automatically?   Does the Single Take mode support zooming?   What is the My filters feature?   How to create My filters   What is AR Zone?   How to create a My Emoji   How to use AR Emoji Camera   How to use AR Emoji Stickers   How to use My Emoji stickers in chats   How to use AR Doodle feature   How to use the Shot suggestions feature   How to take Highlighting subjects using Live focus feature   How to edit the background of the Live focus photos   While using Camera application on Galaxy S20 FE, pink dots is shown   When recording or taking pictures, black dots appear   When recording video or shooting pictures indoors, the screen twinkles/flashes and black lines appear.   When checked the taken images, stains are shown and the colors look uneven   When taking pictures, light appears as a linear light around light source and lights seems to spread   When taking pictures, light is also taken together at other position   While playing back the video captured on Super slow motion, the video screen twinkles and black lines appear   When playing recorded audio / video files after I activated Dolby Atmos feature, I feel noise is heard more loudly   It seems like the quality of preview screen differ depending on zoom ratio   When zooming in the image on Galaxy S20 FE camera, I feel the location focused by Zoom guide map on right upper position is different from that of real camera preview   When shaking Galaxy S20 FE device, there is occasionally a slight small noise from within inside of device.   When I took a picture at night on S20 FE, it looks like a moving person is smudged and the afterimage of a moving person is shown.   I took pictures in HDR mode on S20 FE and sometimes the sky or outside the window looks white.The background looks white in HDR mode.   If I zoom in more than 10 times and take pictures of moving objects in the dark, the images appears overlaid or broken.   I cannot activate the eSIM on Galaxy S20 FE. Is it available to use eSIM with S20 FE?   I zoomed in and took pictures in the dark or at night, a lot of black spots are shown.   I zoomed in and took pictures in the dark or at night, I think it's darker than when I took pictures in a normal environment.   The preview color or brightness is changed while zooming in and out.Or, when tapping ultra wide lens or zoom button, color has slight difference.   When I change the zoom factor of the rear camera on S20 FE, I think that the preview isn’t smooth.   How to charge the battery   How to use fast charging   How to charge the battery wirelessly   When charging wirelessly while using the earphone, I feel charging speed seems to be slow.   Device may not charge properly by wireless charging pad   Even though I connected Galaxy S20 FE device with a fast charger, the device doesn’t seem to be charging rapidly   When I plug in a charging cable to charge the S20 FE, pop-up message about “Check the connection” often appears   When trying to charge Galaxy S20 FE, charging does not work with water icon on notification panel   During charging wirelessly, fingerprint does not be recognized properly   During Wireless Powershare, I feel calls are often disconnected or data network connection is not smooth   Device seems to heat up while charging the battery.   While charging the Galaxy S20 FE, charging is sometimes stopped even when device is not charged fully.   Which charging methods does the Galaxy S20 FE support?   While charging my device, can I also charge another device by Wireless PowerShare feature?   When trying to charge other device using Wireless PowerShare feature of Galaxy S20 FE, it does not work properly   I think high frequency noise is heard while charging the device wirelessly   When touching the casing surface, When you touch the casing surface, I feel electricity(fine current/fine vibration) seems to flow   What are the improved display features of Galaxy S20 FE?   I feel that screen is darker or screen color is different compared to 60Hz when I set the Motion smoothness for screen refresh rate to 120Hz   While using the device based on 120Hz screen refresh rate, screen refresh rate is automatically changed to 60HZ when activating the navigation or map   I cannot set the screen’s refresh rate to 120HZ.I cannot change WQHD+ screen resolution during 120Hz high refresh rate.   Does the 120 Hz display refresh rate consume more battery?   What is the Music Share feature?   How do I use the Music Share feature?   Can the Music share feature be used in third party devices?   What is the base technologies of Music share? Which device can be support the Music share?   How to use the Quick Share feature   I cannot activate Quick share feature   When trying to share the contents by Quick share feature, sharing doesn’t work properly with popup window   When trying to share the contents by Quick share feature, sharing doesn’t work properly with “Waiting” text.   When trying to share the contents by Quick share feature, the person I want to share with isn’t showing up   After I shared the contents by Quick share feature, Wi-Fi is automatically turned on   I feel afterimages of previous screen are shown   All displayed color on screen are only black and white   I cannot connect to 5G network on Galaxy S20 FE 5G device even though I am in service area   I feel battery drain on Galaxy S20 FE 5G device is faster than previous device and device easily heats up   When using 5G mobile data on Galaxy S20 FE 5G device, I feel battery consumption is quicker than LTE device.   During using Galaxy S20 FE 5G device in 5G network service areas, the network signal often changes unintentionally from 5G to 4G(LTE) network   5G signal of Galaxy S20 FE 5G device weakens or switches to 4G network indoors   Messages or Notifications through downloaded 3’rd party applications are not received on device   I feel the battery of Galaxy S20 FE seems to be drained faster compared to previous device even though I’m using under same conditions after purchase.   As fingerprint recognition has accidentally scanned several time, vibration occurs or time lock is activated due to mismatch fingerprint   When I firstly turn my device on after factory reset, displayed language is English in Setup Wizard.   Screen touch malfunction like ghost touch occur while using S20 FE. And it seems to shake the screen.   I set the adaptive mode (120Hz) of motion smoothness, but screen refreshment on certain application (ex: PlayStore, YouTube, Naver, Chrome etc) is stuttering and lagged.   It seems that touch sensitivity is worse than other models such as S20 or Note20.   The fingerprint light source is too bright when attempt fingerprint recognition at night or in a dark place   Sometimes fingerprint recognition does not working properly compared with other S20 series   Front camera hole size is repeatedly changed   On Galaxy S20 FE, SIM card or SD card is not recognized properly.   Screen touch does not work properly when I do multi-touching with two fingers close together.   I think malfunctions about touch often appear during using the S20 FE device.   Even though I updated my Galaxy S20 FE to the latest version, multi-touch isn't often recognized well during using the device.   Even though I updated my Galaxy S20 FE to the latest version, the phenomenon still appears and two dots are shown in different areas when touching the screen once on "Touch Screen test app".   When turning on the flash/touch function of S20 FE device, the light seems to be blue compared to other devices.   It seems that the camera lens of S20 FE appears to be placed slightly off center (e.g. slightly lower than center).   I cannot apply Pattern, PIN, or Password as screen lock type properly.   After updating Galaxy S20 FE 5G device to Android R OS or the latest version, mobile data network is not properly connected.   When moving to a bright place or outdoors after updating Galaxy S20 FE 5G device to the latest version, the device screen flashes abnormally and then suddenly turns off. I turned on the screen by pressing the key, but the same symptoms reappear.   When moving to a bright place or outdoors after updating Galaxy S20 FE 5G device to the latest version, the device screen flashes abnormally and a fingerprint is not recognized properly. I cannot unlock the screen by fingerprint recognition   After updating with latest SW version, it stops charging with super fast charging mode suddenly and does not charge any more   Was this article helpful?  Yes  Somewhat  No If none of the articles addressed your problem, please take a few minutes to describe the problem below.