Question :

Can I register or recognize fingerprint with the front cover?

Answer :

To improve security, fingerprint registration and authentication may not work properly if you use certain types of screen covers such as those with bumps, dots, or patterns (like dome glass, tempered glass covers, protective covers, third-party protective films, or thick protective films) or silicone covers. For better security, try using your device without the front cover, regardless of its shape. When registering or scanning your fingerprint, ensure you use the top center portion of your fingerprint or the most curved part. If you continue to face issues with fingerprint recognition, please visit an authorized service center with your device for assistance.

Terms:

Bumped or dotted pattern - A surface with raised or indented designs

Dome glass - Curved, protective glass with a rounded shape

Toughened glass cover - Stronger, more durable glass for protection

Protective cover - Additional layer to safeguard against damage

Third-party's protective film - Film made by companies other than the device manufacturer

Thick protective films - Extra-protective layers that may interfere with fingerprint recognition

Silicone cover - Soft, flexible material often used for phone cases